We value your feedback
We’re committed to ensuring our services meet your expectations.
If you would like to compliment members of our team, or you have a suggestion on how we can improve, please tell us. Perhaps we’ve made a mistake, or our service hasn’t met your expectations.
Whatever the reason, we want you to let us know.
If you’re not satisfied with the resolution offered by our Complaint Resolution Centre, you can have your complaint reviewed by:
Estate Agents Resolution Service (“EARS”) at Consumer Affairs Victoria.
EARS can be reached by calling them on 1300 737 030, 9:00 am to 5:00 pm Monday to Friday (except public holidays) or alternatively for further reading, provided is direct link to EARS
+61 (4) 09 330 410